🏠 Homylyst Shop
Technical Support - Homylyst Shop
πŸ› οΈ Expert technical support by BOOSTER28 ADS S.R.L. | Professional assistance for all products

πŸ› οΈ Technical Support

Expert assistance for all your Homylyst Shop home and garden tools. Our technical team is ready to help you get the most out of your products.

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Phone Support

Speak directly with our technical experts for immediate assistance with installation, troubleshooting, and maintenance.

Phone: +40 717 434 871
Hours: Monday - Friday, 9:00 - 18:00 (EET)
Languages: Romanian, English
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Email Support

Send detailed descriptions of your technical issues with photos or videos. Perfect for complex problems requiring documentation.

Email: support@homylyst.shop
Also: office@booster28ads.com
Response Time: Within 24 hours
Best For: Detailed troubleshooting, warranty claims
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Live Chat

Get instant answers to quick questions about product usage, specifications, and basic troubleshooting steps.

Availability: Monday - Friday, 9:00 - 18:00 (EET)
Average Wait: Under 2 minutes
Best For: Quick questions, product guidance
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Video Support

Schedule a video call with our technicians for visual troubleshooting and step-by-step guidance.

Platform: Zoom, Teams, or WhatsApp
Duration: 15-30 minutes
Best For: Complex assembly, repairs

Submit Support Request

Fill out the form below and our technical team will get back to you promptly

Frequently Asked Questions

Quick answers to common technical questions

Start by reading the user manual thoroughly. Ensure all parts are present, attach the handle securely, connect the safety guard, and test all connections before first use. Always wear protective equipment during assembly and operation.

Clean your tools after each use to remove debris. Perform thorough maintenance monthly for regular use, including lubricating moving parts, checking electrical connections, and inspecting for wear. Store in a dry place.

First, ensure the power cord is properly connected and the outlet is working. Check if the safety switch is engaged, inspect the cord for damage, and verify that all safety guards are properly installed.

Our 2-year warranty covers manufacturing defects and material failures under normal use. It does not cover damage from misuse, normal wear, or accidents. Check your manual for specific warranty terms.

Quick dulling can result from cutting dirty wood, hitting rocks or nails, improper chain tension, or using the wrong cutting technique. Ensure proper lubrication and avoid cutting through soil or debris.

Clean all tools thoroughly, apply light oil to metal parts, store in a dry location, remove batteries from cordless tools, and check periodically for moisture or pest damage.

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