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Quick answers to common technical questions
Start by reading the user manual thoroughly. Ensure all parts are present, attach the handle securely, connect the safety guard, and test all connections before first use. Always wear protective equipment during assembly and operation.
Clean your tools after each use to remove debris. Perform thorough maintenance monthly for regular use, including lubricating moving parts, checking electrical connections, and inspecting for wear. Store in a dry place.
First, ensure the power cord is properly connected and the outlet is working. Check if the safety switch is engaged, inspect the cord for damage, and verify that all safety guards are properly installed.
Our 2-year warranty covers manufacturing defects and material failures under normal use. It does not cover damage from misuse, normal wear, or accidents. Check your manual for specific warranty terms.
Quick dulling can result from cutting dirty wood, hitting rocks or nails, improper chain tension, or using the wrong cutting technique. Ensure proper lubrication and avoid cutting through soil or debris.
Clean all tools thoroughly, apply light oil to metal parts, store in a dry location, remove batteries from cordless tools, and check periodically for moisture or pest damage.