🏠 Homylyst Shop
Shipping Policy - Homylyst Shop
🚚 Reliable EU shipping by BOOSTER28 ADS S.R.L. | Fast delivery across Europe
🚚

Shipping Policy

Reliable delivery of your home and garden tools across Europe. We're committed to getting your products to you safely and on time.

🌍Shipping Coverage

We currently ship to all European Union countries, ensuring compliance with local regulations and customs requirements.

EU Countries We Serve:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Special Note: All shipments comply with EU product safety standards and regulations for home and garden equipment.

⏱️Processing Times

  • Standard Orders: 1-2 business days
  • Large Equipment: 2-3 business days
  • Pre-orders: As specified on product page
  • Custom Orders: 3-5 business days

Important: Processing times exclude weekends and public holidays. Orders placed after 2 PM (EET) will be processed the next business day.

Order Verification

For security purposes, some orders may require additional verification, which could extend processing time by 1-2 business days.

πŸ“¦ Shipping Methods & Delivery Times

Shipping Method Delivery Time Tracking Insurance Suitable For
Standard Delivery 5-8 business days βœ… Full tracking Up to €100 Small tools, accessories
Express Delivery 2-4 business days βœ… Real-time tracking Up to €500 Urgent orders, power tools
Premium Delivery 1-2 business days βœ… Live tracking + SMS Up to €1000 High-value equipment
Freight Delivery 3-7 business days βœ… Appointment scheduling Full coverage Large machinery, bulk orders

πŸ’°Shipping Costs

Shipping costs are calculated based on destination, weight, and selected delivery method. Final shipping cost will be displayed at checkout.

Free Shipping Offer

Free standard shipping on orders over €75 within EU countries (excluding large equipment requiring freight delivery).

  • Standard: From €8.99
  • Express: From €19.99
  • Premium: From €39.99
  • Freight: Quote provided at checkout

πŸ”’Package Security

Your tools and equipment are valuable, and we take every precaution to ensure they arrive safely.

  • Protective Packaging: Industrial-grade materials
  • Signature Required: For orders over €200
  • Insurance Coverage: All shipments insured
  • Secure Handling: Specialized equipment packaging

Delivery Verification: Photo confirmation available upon request for high-value items.

⚠️ Special Shipping Considerations

πŸ”‹ Battery-Powered Tools

Tools with lithium batteries follow strict transportation regulations:

  • May require surface transport only
  • Additional 1-2 days delivery time
  • Special hazmat documentation
  • Cannot be shipped to certain remote locations

β›½ Fuel-Powered Equipment

Chainsaws, trimmers, and similar equipment:

  • Shipped without fuel (empty tanks)
  • May require assembly upon delivery
  • Special carrier restrictions apply
  • Adult signature required

πŸ“¦ Large Equipment

Bulky items and machinery:

  • Curbside delivery standard
  • White glove service available
  • Appointment scheduling required
  • Two-person delivery for safety

πŸ“Order Tracking

Stay informed about your shipment with our comprehensive tracking system.

  • Tracking Number: Provided within 24 hours of shipment
  • Email Updates: Automatic notifications at key milestones
  • SMS Alerts: Available for express and premium deliveries
  • Online Portal: Real-time status updates

Tracking Support

Having trouble with tracking? Contact our support team at support@homylyst.shop or call +40 717 434 871

🚨Delivery Issues

We're committed to resolving any delivery problems quickly and fairly.

Lost or Damaged Packages:

  • Report within 48 hours of expected delivery
  • Full replacement or refund provided
  • Insurance claims handled by our team
  • No cost to customer for carrier errors

Failed Delivery Attempts:

  • 3 delivery attempts standard
  • Package held at local facility for 7 days
  • Redelivery can be scheduled
  • Return to sender after hold period

πŸ‡ͺπŸ‡Ί EU Compliance & Customs

VAT & Duties

As an EU-based company (Romania), VAT is included in displayed prices for all EU customers. No additional customs duties apply for intra-EU shipments.

  • VAT included in price
  • No customs duties within EU
  • Clear customs documentation
  • CE marking compliance

Product Compliance

All our home and garden tools meet strict EU safety and quality standards.

  • CE marking certified
  • EU safety standards compliance
  • WEEE compliance for electrical items
  • RoHS compliance where applicable

Need Shipping Support?

Our customer service team is ready to help with any shipping questions or concerns.

πŸ“ž Phone: +40 717 434 871
βœ‰οΈ Email: support@homylyst.shop
βœ‰οΈ Email: office@booster28ads.com
πŸ“ Address: Strada LungΔƒ, Nr. 149, Apartament P3, 500059 BraΘ™ov, Romania
🏒 Company: BOOSTER28 ADS S.R.L.
πŸ†” VAT: RO48459815 | Reg: J8/1944/2023

Last Updated: January 2026 | Version: 2.2

This shipping policy is subject to change. Customers will be notified of any significant updates.

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